In-store pickup

When shopping online or by phone, you can select in-store pickup at one of our two locations:

Products are normally available for pickup between 24 and 48 hours* after placing your order.

As soon as the team processes your order, an email is sent to you to let you know when your order will be ready for pickup.

The details and information regarding your in-store pickup will be indicated in the email.

Easy and Secure Pickup

Voici les etapes simples pour ramasser votre colis facilement et securitaire:

• Park in front of the store.
• Send a text message to the number sent in the confirmation email with the order number and your name only.
• Stay warm and comforable in your car.
• A member of the Agatha team will place your order directly into the trunk of your vehicle.

 PLEASE NOTE: Pickup by appointment only for bulky items.

What is a bulky item ?

Furniture / Strollers  / Cruisers / Car seats / Bouncers / High chairs / Playpens

In short, any item that deserves a helping hand from your better half to put in the car! 😉

If you have selected a pickup for an equipment or furniture order (bulky item), a customer service representative will contact you as soon as your order is ready to schedule a pickup by appointment.

Preparation time required for this type of order = 72 hours (necessary)