When shopping online or by phone, you can select pickup at one of our two locations :
106-11685 Montée Sainte-Marianne
Mirabel, Quebec J7J 0S1
Orders are generally available for pickup between 24 and 48 hours* after placing your order.
As soon as the team processes your order, an email is sent to you to let you know that your order is ready to be picked up. The information concerning your pickup is indicated in the email.
Easy and safe pickup
Here are the simple steps to safely pick up your package in-store:
- Park in front of the store
- Send a text message to the number sent in the confirmation email with the order number and your name only.
- Stay warm and cosy in your car
- A team member will deposit your order directly in the trunk of your vehicle
***Attention: Pickup by appointment for bulky items: (Furniture / Strollers / Trailers / Car seats / Bouncers / Swings / High chairs / Playpens)
If you have selected a pickup for an equipment or furniture order (bulky items), customer experience will contact you as soon as your order is ready to schedule a pickup by appointment. (Order preparation required*)
*** A delay of 72 hours will be necessary